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The Post-It Paradigm

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  Post-Its were introduced in 1977 by the company 3M   and since then they have been used in the whole world in all sort of different areas: home, office, factory, etc. In the area of process improvement they are widely used for: Brainstorming Cause & Effect Diagrams Value Stream Mapping Storyboards Job Scheduling The method used in these work groups is to have participants write their ideas in post-its and stick them on a board or wall for everyone to see. Advantages of this Approach: All participants write at the same time so you can quickly gather inputs from everyone It doesn't require any special skills Post-its can be easily moved or grouped together by the team The overall vision of all these ideas generate new ideas or solutions in the team It enables interactions among the members of the group Some Limitations: The size of the post-it may constrain the description of some ideas Hand writing of the participants may not always be readable by others, specially a...

Time: A Key Metric in any Value Stream

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  Since 450 BC King Solomon realized the importance of the right time for everything.   Time is often critical to our success in daily life. Following the right sequence of the different activities is also key. Time is critical to any process, whether it be manufacturing, sales, distribution or business processes. Value Stream Map : Who Does What and When When several people are involved in a sequential process each one needs to know when he needs to do something. Synchronization is key for success. A value stream map defines the right sequence of activities and who does what.  Job Scheduling In addition to defining the sequence of operations we should be able to plan when each one is involved therefore we need to know the time each job it will take.  In a sequential process a delay in one of the steps causes a delay to all following steps so this requires a reschedule of the value stream and a quick communication to all those involved in order to react. Time M...

Learn by Doing

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Learn by doing , although it takes longer, it is usually worth it. The Socratic method helps students find solutions for themselves rather than just being told. Group exercises and simulations are practical ways to implement this methodology. In most value streams the delay between actions and effects is long (sometimes months) so it is difficult to associate results to some action we took in the past. Simulation reduces this delay from months to minutes so this allows us to try different solutions and experience the results and any side effects our actions may produce. These are some successful group exercises and simulators: The Beer Game This is a group exercise which has been described by Peter Senge in The Fifth Discipline   It is very popular in management courses and it is a good example of learning by doing . It simulates a beer supply chain from the factory to the final customer.  The objective is to meet the customer demand for a number of weeks keeping the minimum ...

Real Time Weight Control with SPC

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     Statistical Process Control is used to detect when a significant change has taken place in a process.  We want to detect this change as soon as possible. What is real-time will depend on the process.  All processes have variation as observed in any of their metrics but not all variation is significant from the statistical point of view.  Random Variation Vs Trends: Statistical Process Control When we want to control a process by adjusting some process parameter we can make two mistakes: Over-react by adjusting when we shouldn't Under-react by failing to adjust when we should Control over-reaction A case of over-reaction is illustrated by the following example: Someone is shooting at a target and, based on the deviation of the impacts, he adjusts the gun site after each shot. The end result will be an increase of the dispersion of the impacts, therefore the adjustments will make the process worse. The correct way is, of course, to fire 5 or 6 shots with...